Privacy policy

§ 1
GENERAL PROVISIONS

The administrator of the personal data collected through the Natalux.pl On-line Shop is Natalia Sosna-Kudrys running the business activity under the name PPHU „NATALUX” NATALIA SOSNA-KUDRYS entered in the Central Register and Information on Business Activity of the Republic of Poland conducted by the minister competent for economy, place of business and address for delivery: ul. Zielona 19, 42-311 Żarki-Letnisko, NIP: 5771830110, REGON: 240182587, electronic mail address (e-mail): kontakt@natalux.pl, hereinafter referred to as the „Administrator” and being at the same time the „Service Provider”.

(2) Personal data collected by the Administrator through the website shall be processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the RODO.

Any capitalized words or expressions in this Privacy Policy shall be understood as defined in the Rules of Procedure of the natalux.co.uk online shop.

§ 2
THE TYPE OF PERSONAL DATA PROCESSED, THE PURPOSE AND SCOPE OF DATA COLLECTION

1. PURPOSE OF PROCESSING AND LEGAL BASIS. The Administrator processes the personal data of the Customers of the natalux.co.uk Shop in the case of:

1.1. registration of an Account in the Shop, for the purpose of creating and managing an individual account, on the basis of Article 6(1)(b) of the RODO (performance of a contract for the provision of services by electronic means in accordance with the Shop Regulations),

1.2. placing an order in the Shop, for the purpose of fulfilling the sales contract, on the basis of Article 6(1)(b) RODO (performance of the sales contract).

1.3. the use of the Contact Form, in order to send a message to the Administrator, on the basis of Article 6(1)(f) RODO (legitimate business interest).

2. THE TYPE OF PERSONAL DATA PROCESSED. The customer shall specify, in the case of:

2.1. Accounts: name, login, address, e-mail address.

2.2. Procurement: name, address, VAT number, e-mail address, telephone number.

2.3. Contact Form: name, e-mail address.

3. ARCHIVING PERIOD FOR PERSONAL DATA. Customers' personal data are stored by the Administrator:

3.1. where the processing is based on the performance of a contract, for as long as is necessary for the performance of the contract and thereafter for a period corresponding to the period of limitation of claims. Unless specifically provided otherwise, the period of limitation shall be six years, and for periodic performance claims and claims related to the conduct of business, three years.

3.2. where the basis for data processing is consent, for as long as the consent is not revoked, and after revoking the consent for a period of time corresponding to the period of limitation of claims which the Administrator may raise and which may be raised against him. Unless a specific provision provides otherwise, the period of limitation shall be six years, and for claims for periodic benefits and claims related to the conduct of business activity - three years.

(4) When using the Shop, additional information may be collected, in particular: the IP address assigned to the Customer's computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.

(5) Upon separate consent, pursuant to Article 6(1)(a) of the RODO, data may also be processed for the purpose of sending commercial information by electronic means or making telephone calls for the purpose of direct marketing - respectively in connection with Article 10(2) of the Act of 18 July 2002 on the provision of services by electronic means or Article 172(1) of the Act of 16 July 2004 - Telecommunications Law, including those directed as a result of profiling, provided that the Customer has given the appropriate consent.

(6) Navigation data may also be collected from Service Recipients, including information about the links and references they choose to click on or other actions they take in the Shop. The legal basis for such activities is the Administrator's legitimate interest (Article 6(1)(f) RODO) in facilitating the use of services provided electronically and in improving the functionality of such services.

7 The provision of personal data by the Customer is voluntary.

(8) The controller shall take particular care to protect the interests of data subjects and shall in particular ensure that the data it collects are:

8.1. processed lawfully,

8.2. collected for specified, legitimate purposes and not subjected to further processing incompatible with those purposes,

8.3. substantively correct and adequate in relation to the purposes for which they are processed and kept in a form which permits identification of data subjects for no longer than is necessary to achieve the purpose of the processing.

§ 3
SHARING OF PERSONAL DATA

(1) The data subject shall have the right of access to the content of their personal data and the right to rectification, erasure, restriction of processing, the right to data portability, the right to object, the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.

2 The legal basis for the Customer's request:

2.1. Access to data - Article 15 RODO.

2.2. Correction of data - Article 16 RODO.

2.3. Deletion of data (so-called right to be forgotten) - Article 17 RODO.

2.4. Restriction of processing - Article 18 RODO.

2.5. Data transfer - Article 20 RODO.

2.6. Opposition - Article 21 RODO

2.7. Withdrawal of consent - Article 7(3) RODO.

(3) In order to exercise the rights referred to in point (2), you may send the relevant email to: kontakt@natalux.pl

(4) In the event that the Service Recipient makes a claim under the above rights, the Administrator shall either comply with the request or refuse to comply with the request immediately, but no later than within one month after receiving the request. However, if - due to the complicated nature of the request or the number of requests - the Administrator is unable to comply with the request within one month, he shall comply with the request within a further two months by informing the Service Recipient in advance, within one month of receiving the request, of the intended extension of the deadline and the reasons for it.

5 If it is established that the processing of personal data violates the provisions of the RODO, the data subject has the right to lodge a complaint with the President of the Data Protection Authority.

§ 4
THE RIGHT TO CONTROL, ACCESS AND RECTIFY THEIR OWN DATA

(1) The personal data of the Service Recipients are transferred to the service providers used by the Administrator in the operation of the Shop, in particular to:

1.1. the entities supplying the Products,

1.2. payment system providers,

1.3. accounting office,

1.4. hosting providers,

1.5. provider of software to enable the business,

1.6. entities providing a mailing system,

1.7. the supplier of the software needed to run the online shop.

(2) The service providers referred to in point 1 of this paragraph to whom personal data are transferred shall, depending on the contractual arrangements and circumstances, either be subject to the instructions of the Controller as to the purposes and means of processing such data (processors) or shall themselves determine the purposes and means of processing (controllers).

(3) The personal data of Service Recipients is stored exclusively in the European Economic Area (EEA), subject to §5 point 5 and §6 of the Privacy Policy.

§ 5
COOKIES„

1 The Administrator's website uses „cookies”.

(2) The installation of cookies is necessary for the proper provision of services on the Shop website. Cookies contain the information necessary for the proper functioning of the website, and they also provide the possibility of developing general statistics on website visits.

3 The website uses two types of „cookies”: „session” and „permanent”.

3.1 „Session” cookies are temporary files which are stored on the Customer's terminal equipment until the Customer logs out (leaves the website).

3.2 „Permanent” cookies are stored on the Client's terminal equipment for the period of time specified in the parameters of the cookies or until they are deleted by the Client.

(4) The Administrator uses its own cookies to better understand how the Service Recipients interact with the content of the website. The cookies collect information about how the website is used by the Service Recipient, the type of website from which the Service Recipient was redirected and the number of visits and the time of the Service Recipient's visit to the website. This information does not record specific personal data about the Client, but is used to compile statistics about the use of the website.

5 The administrator uses external cookies to collect general and anonymous statistical data via Google Analytics analytical tools (external cookie administrator: Google Inc. based in the USA).

(6) Cookies may also be used by advertising networks, in particular the Google network, to display advertisements tailored to the manner in which the Customer uses the Shop. For this purpose, they may store information about the User's navigation path or time spent on a given page.

(7) The Customer has the right to decide on the access of „cookies” to his/her computer by selecting them in advance in his/her browser window. Detailed information on the possibility and methods of handling „cookies” is available in the settings of your software (browser).

§ 6
ADDITIONAL SERVICES LINKED TO USER ACTIVITY IN THE SHOP

The Shop uses so-called social plug-ins („plug-ins“) of social networks. When displaying a natalux.co.uk website containing such a plug-in, the Service Recipient's browser will establish a direct connection to the Facebook and Google servers.

The content of the plug-in is transmitted by the respective service provider directly to the client's browser and integrated into the website. Through this integration, the service provider is informed that the client's browser has viewed the natalux.eu site, even if the client does not have a profile with the service provider or is not currently logged in. This information (including the client's IP address) is sent by the browser directly to the service provider's server (some servers are located in the USA) and stored there.

If the Client logs into one of the above-mentioned social networks, the service provider will be able to directly associate the visit to natalux.com with the Client's profile on the social network concerned.

If the user uses the plug-in, e.g. by clicking on the „Like” button or the „Share” button, the corresponding information will also be sent directly to the server of the respective service provider and stored there.

5 The purpose and scope of the data collection and further processing and use of the data by the service providers, as well as the possibility of contact and the rights of the Client in this respect and the possibility of making settings to ensure the protection of the Client's privacy are described in the service providers' privacy policies:

5.1. https://www.facebook.com/policy.php

5.2. https://policies.google.com/privacy?hl=pl&gl=ZZ

If the User does not want the social networks to associate the data collected during the visit to natalux.co.uk directly with his/her profile on the website, he/she must log out of the website before visiting natalux.co.uk. The user can also prevent the website from loading plug-ins altogether by using the appropriate browser extensions, e.g. blocking scripts with „NoScript“.

(7) The Administrator uses remarketing tools, i.e. Google Ads, on its website, this involves the use of cookies from Google LLC concerning the Google Ads service. Within the framework of the mechanism for managing cookie settings, the Service Recipient has the possibility to decide whether the Service Provider will be able to use Google Ads (administrator of external cookies: Google Inc. based in the USA) in relation to him/her.

§ 7
FINAL PROVISIONS

(1) The controller shall apply technical and organisational measures to ensure the protection of the processed personal data appropriate to the risks and the category of data protected, and in particular to protect the data against their access to unauthorised persons, against their being taken by an unauthorised person, against their being processed in violation of the applicable regulations, and against their alteration, loss, damage or destruction.

(2) The administrator shall make available appropriate technical measures to prevent the acquisition and modification by unauthorised persons, of personal data transmitted electronically.

3 In matters not regulated by this Privacy Policy, the provisions of the RODO and other relevant provisions of Polish law shall apply accordingly.